Last updated: 2026-01-23

This Privacy Policy describes how Mission Unity Financial Services (MUFIS) collects, uses, and protects personal information when you use the MUFIS Mobile application. The app is intended only for registered members of the credit union and is not offered to the general public.

Who We Are

Mission Unity Financial Services (MUFIS)
Aponoapono - Suhum, Ghana
missionunityfinancialservices@gmail.com
233249331186 / 233203268222

Information We Collect

• Account and member information: name, member number, account number, branch, and ID details provided during registration.
• Contact information: phone number and email address (if provided).
• Transaction information: deposits, withdrawals, balances, and transaction references.
• Device information: device model and identifiers used for security and login.
• Usage data: app actions necessary to operate the service.

How We Use Information

• Provide and manage member accounts and services.
• Process deposits, withdrawals, and other financial transactions.
• Send transactional SMS notifications and service updates.
• Improve service reliability and security.
• Comply with applicable laws and regulatory requirements.

Sharing of Information

We do not sell personal data. We may share limited data with trusted service providers only to deliver core services, such as:

• SMS gateway providers to deliver messages.
• Payment gateway providers to process transactions.
• Regulators or law enforcement when required by law.

Data Retention

We retain personal information for as long as your account remains active and as required to comply with legal and regulatory obligations. When retention is no longer necessary, data is securely deleted or anonymized.

Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Some requests may be limited by legal or regulatory requirements.

Children’s Privacy

This app is intended for registered credit union members. We do not knowingly collect personal information from minors without appropriate consent.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:
missionunityfinancialservices@gmail.com
233249331186 / 233203268222